Frequently Asked Questions
Find answers to common questions about our menu, ordering, delivery, and more.
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We are open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM. Holiday hours may vary, so we recommend checking our website or calling ahead during special occasions. We always post any schedule changes on our social media channels.
Our main location is at 37 Victoria Street, Canada. We're easily accessible by public transit and have ample parking available nearby. Look for our signature red and gold storefront – you can't miss it! We also have plans to expand to more locations soon.
For regular dine-in visits, no reservation is needed – just walk in! However, for groups of 8 or more, we recommend calling ahead at +77 387 692 1623 to ensure we can accommodate your party comfortably. For catering and private events, advance booking is required.
Yes! We have a small parking lot behind our building with 15 spots available for customers. There's also street parking along Victoria Street and a public parking garage within a 2-minute walk. For pick-up orders, we offer 15-minute courtesy parking in designated spots.
Yes! We offer delivery within a 10km radius of our location. You can order through our website, call us directly at +77 387 692 1623, or use popular delivery apps. Minimum order for delivery is $20, and delivery fees vary based on distance. We also offer free delivery for orders over $50!
Absolutely! Visit our Menu page and click "Order Now" to start your online order. You can customize your subs exactly how you like them, schedule pick-up times, and pay securely online. We'll send you a confirmation email and text when your order is ready.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, Apple Pay, Google Pay, and cash. For online orders, we use secure payment processing to protect your information. Gift cards are also available for purchase and redemption.
Delivery typically takes 30-45 minutes depending on your location and current order volume. During peak hours (lunch 11:30 AM - 1:30 PM and dinner 5:30 PM - 7:30 PM), it may take slightly longer. You'll receive real-time updates on your order status via text message.
Yes! We provide full catering services for events of all sizes – from small office meetings to large corporate events and private parties. Our catering menu includes sub platters, boxed lunches, sides, desserts, and beverages. Contact us at [email protected] or call +77 387 692 1623 for a custom quote.
For small orders (under 20 people), we recommend at least 48 hours notice. For larger events (20+ people), please give us at least 5-7 business days to ensure we can accommodate your needs perfectly. Rush orders may be possible depending on availability – just give us a call!
We offer three levels of catering service: delivery-only where we drop off your order, delivery with setup where we arrange everything beautifully, and full-service catering with staff to serve your guests. Pricing varies by service level and event size. Let us help make your event memorable!
Our catering minimum is $100 for delivery orders and $250 for full-service catering. However, we're flexible and happy to work with you on smaller orders for pickup. Contact our catering team to discuss your specific needs – we'll find a solution that works for you!
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